Consulting Hours
| |
Monday |
Tuesday |
Wednesday |
Thursday |
Friday |
| Dr C J Champion |
9.00 - 11.00
4.00 - 6.00 |
9.00 - 11.00
4.00 - 6.00 |
9.00 - 11.00
or Admin |
9.00 - 11.00
4.00 - 6.00 |
9.00 - 11.00
2.00 - 4.00 or
4.00 - 6.00 |
| Dr M S Ellis |
9.00 - 11.00
2.00 - 4.00 |
9.00 - 11.00
or Admin
|
9.00 - 11.00
4.00 - 6.00 |
9.00 - 11.00
|
9.00 - 11.00
2.00 - 4.00 or
4.00 - 6.00 |
| Dr J L Webb |
9.00 - 11.00
2.00 - 4.00 |
|
|
9.00 - 11.00
4.00 - 6.00 |
9.00-11.00
or Admin
|
| Dr L A Roberts |
|
9.00 - 11.00
4.00 - 6.00 |
9.00 - 11.00
2.00 - 4.00 |
|
9.00 - 11.00
or Admin
|
| Dr MHV Delhanty |
9.00 - 11.00
4.00 - 6.00 |
9.00 - 11.00
2.00 - 6.00 |
9.00 - 11.00
4.00 - 6.00 |
9.00 - 11.00
or Admin |
9.00 - 10.00
2.00 - 4.00 or
4.00 - 6.00 |
| Dr Bibi |
|
9.00 - 11.00
|
9.00 - 11.00
|
9.00 - 11.00 |
9.00 - 11.00 |
Extended hours
Late surgeries are available 18.30 to 20.30 on Wednesday and Thursday by appointment.
(The surgery is not otherwise open at these times)
Emergencies - Including Out Of Hours
If you have a life threatening emergency dial 999. Dial 999 for chest pain
or signs of a stroke. For other emergencies during working hours, please telephone
the surgery on 01452 522709 and the staff will alert a doctor or practice nurse.
"Out of hours" is the period between 6.30pm and 8.00am on weekdays
and throughout weekends, bank and public holidays. The service is run by the
West Gloucestershire Primary Care Trust, and if you ring the surgery, your call
will be diverted to the specially trained NHS staff. The direct dial number for
the OOH service is 08454 220 220. If you call the surgery during our lunchtime
closing period, your call will be passed to an answering service who will advise
you and pass the call to us when necessary
NHS DIRECT is available to answer any health related questions telephone 0845
4647 or visit www.nhsdirect.nhs.uk
Access For The Disabled
There is a ramp for wheelchairs at the main entrance to the surgery and we have disabled toilet facilities. There is a lift for access to the first floor consulting rooms.
SUGGESTIONS AND COMPLAINTS
We strive to give you the best possible
care and attention and the doctors will gladly receive any comments, suggestions
or complaints about the practice. If you are not entirely satisfied with any
aspect of our service, or wish to make a suggestion, please contact our Practice
Administrator Pat Moreton or the practice manager Simon Colbeck.
If your complaint is more pressing,
and this cannot be dealt with at the time by one of the doctors or one of our
receptionists, please ask to speak to the practice manager. If you are unsure
whether to make a complaint but would like to resolve an issue you can call the
Community Patient Advice and Liaison Service (PALS). Our Comments and Complaints
Leaflet, Practice Charter and In-House Complaints Procedure contain more information
and are available in the waiting room. |
